Clubhouse’s New Strategy: Introducing “Chats” to Rekindle User Engagement
Clubhouse, the once-celebrated social audio app that experienced meteoric growth during the pandemic, only to later fade from prominence, is making an ambitious bid to regain relevance. The company recently unveiled “the new Clubhouse,” featuring an innovative format known as “chats.”
Described by Clubhouse as a fusion of group texts and Instagram Stories, chats allow users to participate in asynchronous group conversations with friends. Users can send voice messages that resemble entries in an Instagram story, and unlike traditional text messages on platforms like iMessage or WhatsApp, Clubhouse transcribes these voice messages.
Chats offer two privacy settings: “friends only” and “friends of friends.” While this feature does not replace live audio rooms, it could motivate users to engage with the platform more frequently to connect with friends rather than relying solely on live conversations hosted by others.
Clubhouse has been navigating a challenging period, marked by drastic staff reductions in April. The platform has faced intense competition from other social audio platforms and a decline in user activity. However, the company maintains that it has sufficient runway for future growth.
The introduction of chats represents a strategic opportunity for Clubhouse to reignite its user base and recapture some of its initial hype.